Shipping Policy
When can I receive my order?
All valid orders will be processed and dispatched from our warehouse within 5 business days after payment confirmation. Standard delivery takes 10-20 business days after shipment, depending on logistics carrier efficiency and destination location. Please note that occasional delivery delays may occur due to customs inspection, extreme weather conditions or carrier service adjustments, which are beyond our effective control.
How to track my order?
A unique order tracking number will be sent to you via the shipping confirmation email after your order is dispatched. You can log on to our official website www.uvyeoi.com and enter the tracking number to check your real-time logistics status anytime.
What are your shipping fees?
We offer a uniform flat international shipping rate of $2.99 USD for all global delivery destinations.
Which countries do you ship to?
We provide worldwide shipping services covering most countries and regions globally. If your local area is temporarily unavailable for logistics delivery, we will promptly notify you and adjust your order accordingly. For detailed delivery scope inquiries, please contact our support team at service@uvyeoi.com.
How to modify the shipping address?
Shipping address modifications are only valid before 11:00 PM (PDT, -7 GMT) on the order placement day. Please submit your address modification request with your order details to service@uvyeoi.com.
Can I ship items to an address different from my billing address?
Yes, you can set an independent shipping address separate from your billing address during checkout.
How will my order be shipped?
All orders are processed and shipped on regular business days, excluding official public holidays and statutory rest days.